Welcome to Trilokfoods.com! We are committed to protecting your privacy and ensuring that your personal information is handled with utmost care and confidentiality. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit and make use of our food industry e-commerce website. By accessing or using our website, you consent to the practices described in this Privacy Policy.
- Information We Collect:
We may collect the following types of personal information from you:
a) Contact Information: This includes your name, email address, phone number, and shipping address when you create an account, place an order, or subscribe to our newsletter.
b) Payment Information: We collect payment details, such as credit card information or other payment method details, when you make a purchase on our website.
c) Order Information: We keep a record of your order history, including the products you have purchased and their delivery status.
d) Device Information: We automatically collect certain information about your device, such as your IP address, browser type, operating system, and referring website.
e) Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can manage your preferences regarding cookies through your browser settings.
2. How We Use Your Information:
a) Order Fulfillment: We use your contact and payment information to process and fulfill your orders, communicate order updates, and arrange delivery.
b) Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or complaints.
c) Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and offers related to our products and services. You can opt-out of these communications at any time.
d) Improving Our Services: We analyze user behavior and preferences to improve our website’s functionality, user experience, and product offerings.
e) Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Information Sharing:
a) Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, shipping orders, and performing other business functions.
b) Business Partners: We may share information with trusted business partners who offer complementary products and services.
c) Legal Obligations: We may disclose your information when required by law or in response to a valid legal request, such as a court order or government investigation.
4. Data Security:
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children’s Privacy:
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take appropriate steps to delete such information.
7. Your Rights:
You have certain rights concerning your personal information, including the right to access, update, correct, and delete it. You can exercise these rights by contacting us at [email protected]. We will respond to your request within the time frame required by law.
8. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The most recent version will be posted on our website, and the effective date will be indicated.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at [email protected].
Thank you for trusting Trilokfoods.com with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable online shopping experience.